New York A.G. Announces Comprehensive Web Access Settlement

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Congratulations to New York State Attorney General Andrew M. Cuomo’s office for its announcement this week of a comprehensive accessibility settlement with HSBC Card Services.

The settlement, negotiated by attorney Jeffrey Powell in the Bureau of Consumer Frauds and Protection, addresses web accessibility, alternative formats for visually impaired customers, relay service for deaf and hearing impaired customers, and other important accessibility issues. Under the Agreement, the HSBC web site will satisfy Conformance Level AA of the Web Content Accessibility Guidelines (WCAG) 2.0, promulgated by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium (w3c) no later than May 31, 2010.