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- Learn to make information accessible to people with disabilities
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Accessibility Standard Coming Into Force For Public Sector
Ontario is reminding public sector organizations that the province's first accessibility standard — for customer service — is coming into force January 1, 2010.
The province's ministries, hospitals, schools, municipalities and other public sector organizations must make sure their services are accessible by meeting requirements such as:
- training staff about meeting the needs of customers with a variety of disabilities
- communicating with a person in a manner that takes into account their disability
- permitting customers to bring their service animals, such as guide dogs, onto their premises.
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